Handzin
All of the pieces you need in one place
Our approach to designing the V3 workflow for the all-in-one medical SaaS CRM.
Introducing Handzin
Your ultimate collaborative platform
Handzin revolutionizes collaboration with an intuitive platform that empowers independent medical practitioners to manage, protect, and organize their communities. This unified solution fosters connections and collaboration with other organizations, streamlining video conferencing with one-click scheduling and instant joining.
Handzin offers direct messaging, voice calls, and automated file management, simplifying communication for individuals and teams. Our mission is to help organizations embrace the future of collaboration with an all-in-one solution.
My role
Orchestrating user-centric design solutions
As the Lead Product Designer, I played a pivotal role in shaping and enhancing the user experience of our product. My responsibilities included conducting thorough research, ideating creative solutions, and working closely with cross-functional teams to ensure seamless implementation of user-centric designs.
The challenge — in progress
Pursuing a seamless experience
Our objective is to address and overcome the obstacles and difficulties that medical leaders face in connecting with their patients and teams. By crafting a seamless experience, we aim to foster growth for small practices and independent practitioners, empowering them to excel in their field.
Areas of focus
Crucial elements for the V3 design
For a truly comprehensive platform, a seamless and cohesive user experience is vital. With this in mind, we pinpointed several key areas to improve and refine, ensuring an optimized experience tailored to the needs of our users.
Intuitive user dashboard
Engaging organizational and community features
Optimized video call feature
Research methods
Informed design process
During the design process, we employed various research methods to ensure a thorough understanding of user needs and preferences, as well as technical and business requirements. These steps guided our feature implementation, resulting in a user-centric product that addresses key pain points and optimizes the overall experience.
Use case studies
Feature studies
Market research analysis
Information architecture
A/B Testing
Ideation phase
User-centric design approach
Informed by the insights gathered from user, business, and technical perspectives, we meticulously crafted numerous product workflows, sketches, and wireframes, ensuring a technical and design-focused approach that prioritizes user experience.
Product workflow
Mapping out the product to discover opportunities and solutions in the workflow
Product evolution
Growth of the Handzin product over time
Handzin has grown tremendously through rigorous and dedicated design-centered iterations along with a list of powerful features our users love.
Version 3 is set to install a fresh set of updates that infuse joy and fun into the collaborative and impactful work of our clients.
V1.21.10
V2.22.10
Through ongoing close cross-functional collaboration with the engineering team, we are ensuring the Version 3 final product is both technically feasible and aligned with the evolving business objectives.
Our iterative design process centers our growing base of users and their missions including medical professionals, team members and supporters, and patients.